Frequently Asked Questions (FAQ)
What are wax melts?
Wax melts are fragranced pieces of wax you put into a wax melter/burner/warmer to make your living space smell great.
How much do I use?
Use about ½-1 ounce of wax at a time.
How do I discard? How do I change my wax?
Help, my wax spilled!
If it is on a wall, counter, cupboards or hardwood floor take a credit card and scrape off what you can. Then take a hair dryer and slowly heat the spilled wax. With paper towels wipe and blot the softened wax.
For carpet, place a bag of ice cubes over the spill to chill it and the wax might come off after it solidifies. Another option is to take an iron and a towel, place the towel over the wax on a low setting, with no steam, go slowly over it. The hope here is that the wax will lift from the carpet onto the towel. This technique may take a few passes.
How do I cut up a loaf or larger sized melt?
You can use a knife to cut up your bigger pieces of wax or a crinkle cut/ vegetable cutter works great!
How often should I change my wax melts?
How do I cancel my subscription?
Go to the accounts page and under account details, look for "manage subscriptions" - you will be able to make changes to your subscription from there. Or you can email firstname.lastname@example.org and we can assist you.